Welcome to www.modaden.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our minimalist lighting design platform, including browsing, purchasing, and engaging with content. Please read them carefully before making any purchases.
The Site is designed exclusively for personal, non-commercial use by design-conscious customers seeking premium lighting solutions. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product information (which would compromise our carefully curated collections), (2) engage in commercial resale of items purchased from our store (as we maintain strict quality control through direct sales), or (3) interfere with site operations through any means (including but not limited to manipulating pricing systems or disrupting checkout processes). Violations may result in immediate account termination and legal action to protect our brand integrity.
All visual and textual content displayed on the Site—including but not limited to product photography, technical specifications, design schematics, and lighting concepts—constitutes the exclusive intellectual property of www.modaden.shop or its authorized licensors. This encompasses our distinctive minimalist aesthetic, patented lighting technologies, and proprietary design elements which are protected under international copyright, trademark, and design patent laws. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content—whether for educational, competitive, or personal purposes—is strictly prohibited without our express written consent.
While we make every effort to ensure complete accuracy in product representations—including color temperature fidelity (noting that monitor calibrations may vary), precise dimensions (with detailed specifications provided), and material composition disclosures—occasional discrepancies may occur in our handcrafted lighting collections. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented technical specifications or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days.
To maintain equitable access to our limited-edition lighting designs, we may implement purchase restrictions on select products (particularly during new collection launches). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical SKUs, shipping to freight forwarders, or suspicious payment patterns). Our store exists to serve individual clientele who appreciate the craftsmanship behind each lighting piece.
All orders undergo meticulous quality inspections before dispatch. Processing typically requires 3-5 business days (excluding weekends and holidays) to ensure each lighting product meets our exacting standards. During peak seasons, processing may extend to 5-7 business days. International shipments may require 14-28 business days for delivery, subject to customs clearance procedures beyond our control. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline.
We offer a 21-day return window from the delivery date for unused items in original packaging with all components intact. Return shipping costs are the customer's responsibility unless the return results from our error. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility. Custom or made-to-order lighting pieces (clearly marked as such) are ineligible for returns. For safety reasons, electrical components must be returned in their original protective packaging.
The Site may feature curated links to design publications, architect collaborations showcasing our lighting in styled contexts, or complementary home decor providers. These third-party resources operate independently from www.modaden.shop, and we expressly disclaim responsibility for their content accuracy, privacy practices, security protocols, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic collection launches), (2) perpetual inventory availability of specific designs (as many are limited-edition productions), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions.
To the maximum extent permitted under applicable law, www.modaden.shop shall not be liable for: (1) carrier-related delivery delays (including but not limited to weather disruptions, customs holdups, or logistical errors), (2) inventory unavailability following order placement, (3) consequential damages arising from Site usage (such as opportunity costs from temporary service interruptions), or (4) third-party actions involving our products (including unauthorized reseller claims or installer misrepresentations). This comprehensive limitation applies regardless of whether we were advised about potential damages, allowing us to focus resources on delivering exceptional lighting products rather than litigating peripheral claims.
We reserve the right to modify these Terms periodically to reflect operational evolutions (such as new payment processor integrations or sustainability initiatives), legal compliance requirements, or enhanced customer service protocols. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the designer lighting sector.
For questions regarding these Terms or any other inquiries, please contact our Customer Experience team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during seasonal sales or product launches.
