At www.modaden.shop, we deliver contemporary lighting solutions with precision and care. Our shipping framework combines reliability with the delicate handling required for designer luminaires, ensuring your statement pieces arrive in pristine condition within clearly communicated timelines.
Every lighting order undergoes meticulous inspection and protective packaging within 3–5 business days after payment clearance. During peak seasons (November-January), processing extends to 5-7 business days to accommodate heightened demand while maintaining our quality benchmarks. Automated email updates will notify you of each processing milestone, including any unforeseen delays beyond our standard window.
Transit commences after your lighting fixtures depart our fulfillment center. Domestic shipments (U.S.) typically require 10–18 business days via standard delivery due to specialized freight requirements. International destinations (Canada, UK, EU, Australia) require 18–28 business days, accounting for fragile item protocols and customs clearance. These extended durations reflect our partnership with premium carriers trained in handling delicate glass and metal components.
Available shipping destinations include: United States, Canada, United Kingdom, European Union nations, Australia, Japan, and select Middle Eastern countries. Real-time destination availability displays during checkout based on current logistics capabilities.
Our shipping fees are structured as follows:
Note: All timelines commence after order processing (3-5 business days normally, 5-7 during peak seasons).
All international shipments include prepaid VAT/GST for EU/UK/Australia orders exceeding $500. For other regions, customers assume responsibility for import duties. Unclaimed parcels incur a $15 restocking fee plus actual return shipping costs. We recommend reviewing your country's lighting fixture import regulations before purchasing high-wattage or large-scale designs.
Mandatory adult signatures are required for all lighting deliveries. Two delivery attempts will be made before items return to our warehouse. Reshipment fees apply ($25 domestic/$60 international). For safety reasons, we cannot deliver to PO boxes or third-party logistics hubs.
Detailed tracking with shock/tilt monitoring is provided upon dispatch. Our lighting specialists at [email protected] offer customized support, including voltage compatibility guidance and customs documentation assistance for international clients.
Custom-designed luminaires require 25–35 business days for artisan production before shipping. Annual inventory closure (December 20-January 5) suspends all shipments. Extreme weather conditions may delay fragile item transit until carrier safety certifications are obtained.
